Privacy Policy
Proma Technology is committed to protecting your privacy and maintaining the confidentiality of your business information.
This Privacy Policy describes how Proma Technology Company ("we," "our," or "us") collects, uses, and protects information when you interact with our business-to-business services. As a B2B supplier, we are committed to maintaining the highest standards of data protection and confidentiality.
Information We Collect
Contact and Business Information
When you submit inquiries through our contact forms or communicate with us directly, we may collect:
- Name and job title
- Company name and business address
- Email address and phone number
- Product inquiries and business requirements
- Any additional information you voluntarily provide
Technical Information
We may automatically collect basic technical information such as IP address, browser type, and website usage patterns to improve our services and ensure security.
How We Use Your Information
We use the information we collect solely for legitimate business purposes related to our B2B operations:
Business Communication
Responding to your inquiries, providing product information, and maintaining ongoing business correspondence.
Quote and Order Processing
Preparing customized quotes, processing orders, and managing business transactions.
Customer Relationship Management
Building and maintaining professional business relationships with our B2B partners.
Service Improvement
Analyzing business needs to improve our products and services for better customer satisfaction.
Important: We do not use your information for marketing to consumers, social media advertising, or any purposes unrelated to our direct business relationship with you.
Information Protection and Confidentiality
Our Confidentiality Commitment
Proma Technology treats all business information with the highest level of confidentiality. We understand that your business details, requirements, and communications are sensitive and proprietary.
We Do Not Share Your Information With:
Limited Exceptions
We may only share information in these specific circumstances:
- With your explicit written consent
- When required by law or legal process
- With trusted service providers under strict confidentiality agreements (e.g., secure email services, accounting)
Your Data Rights
You have full control over your personal and business information. We respect your rights and will respond promptly to any requests.
Access Your Data
Request a copy of all information we have about you and your business.
Update Information
Correct or update any information that is inaccurate or outdated.
Delete Your Data
Request complete removal of your information from our systems (subject to legal requirements).
Opt-Out of Communications
Stop receiving business communications from us at any time.
How to Exercise Your Rights
To request access, modification, or deletion of your data, please contact us using any of the methods below. We will respond within 30 days.
Additional Information
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
- Secure email communications
- Limited access to authorized personnel
- Regular security assessments
Data Retention
We retain your information only as long as necessary for business purposes or as required by law. Typically, this includes:
- Active business relationships: Duration of relationship
- Inquiries without follow-up: 2 years maximum
- Transaction records: As required by law
Questions About This Privacy Policy?
If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to contact us.
Proma Technology Company
975 N 1430 W OREM, UT 84057, USA