Terms of Service

This Site is intended strictly for business-to-business (B2B) informational purposes. Our products and services are engineered for and offered to companies, brand owners, distributors, and commercial entities.

Note: We do not facilitate personal consumer purchases directly through this Site.

All content on this Site--including product descriptions, technical specifications, images, application examples, and performance claims--is provided for general reference and is subject to change without notice.

Nothing on this Site constitutes a binding legal offer. Any commercial cooperation, pricing structure, lead time, customization scope, and final product specifications are subject to formal written confirmation (e.g., official quotation, proforma invoice, order confirmation, or contract).

Any quote request, sample arrangement, or order placement is handled on a case-by-case basis, contingent upon product type, customization level, MOQs, and destination requirements.

Order acceptance occurs only when confirmed in writing by PROMA. We reserve the right to refuse or cancel requests based on compliance, feasibility, or risk assessment.

To ensure clarity and consistency, all shipping timelines, methods, duties/taxes responsibilities, return eligibility, and RMA processes are governed by our dedicated policy page.

*In the event of a conflict between Site content and specific written order documents (Sales Contract), the written documents shall prevail.

Unless explicitly stated otherwise, the Site and all materials strictly within it (including text, graphics, logos, images, layout, and software) are owned by PROMA or licensed to PROMA and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit Site materials for commercial purposes without our prior written permission.